Terms and Conditions

Effective Date: 01/12/2024

Welcome to 5x Branding! These Terms and Conditions outline the rules and regulations for using our TikTok Shop services. By signing up for or using our services, you agree to these terms. If you do not agree, please refrain from using our services.

 

1 . Services Provided

We offer professional TikTok Shop services, including but not limited to:

  • We support day-to-day operations and account optimization for your shop’s seamless growth.
  • We help brands source top creators, craft strategy, manage outreach, and analyze performance to boost visibility and sales.
  • We specialize in closed-loop shopping ads—video, live, and product—to ensure maximum ROI for every dollar spent.

 

2. Client Responsibilities

Clients are expected to:

  • Provide accurate business and product information.
  • Ensure compliance with TikTok Shop policies and guidelines.
  • Share timely approvals or feedback to avoid project delays.
  • Maintain confidentiality of any proprietary tools or strategies provided by the agency.

3. Payment Terms

  • Payment must be made in accordance with the agreed-upon package or invoice terms.
  • Late payments may result in service suspension until dues are cleared.
  • All fees are non-refundable unless otherwise stated in a written agreement.

4. Performance Disclaimer

  • We strive to deliver the best results for your TikTok Shop, but success depends on several external factors, including market conditions, TikTok algorithm changes, and creator performance.
  • We do not guarantee specific sales numbers, GMV, or revenue.

5. Intellectual Property

  • All strategies, tools, and systems provided by [Agency Name] remain the intellectual property of the agency.
  • Content created during campaigns will be co-owned by the client and agency unless otherwise agreed.

6. Confidentiality

  • Both parties agree to keep all shared business information, strategies, and performance data confidential and not disclose them to third parties without prior written consent.

7. Compliance

  • The client agrees to comply with all TikTok Shop rules and regulations.
  • The agency is not liable for any penalties or account restrictions resulting from policy violations by the client.

8. Service Modifications

  • We reserve the right to modify or discontinue any service at any time with prior notice to the client.

9. Termination

Either party may terminate the agreement with a 30-day written notice. In case of termination:

  • All outstanding payments must be cleared.
  • Any shared tools or strategies must be returned or ceased immediately.

10. Limitation of Liability

The agency is not liable for:

  • Loss of revenue due to TikTok Shop downtime or account suspensions.
  • Creator non-performance or content issues beyond our control.

11. Governing Law

These terms are governed by the laws of the State of Texas, USA. Any disputes will be resolved under the exclusive jurisdiction of the courts located in Austin, Texas, USA, or another mutually agreed-upon party.

12. Amendments

We may update these terms periodically. Clients will be notified of any changes, and continued use of services indicates acceptance of updated terms.

Contact Us If you have any questions regarding these terms, please contact us at support@5xbranding.com.